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In May 2006
all residents where given the opportunity to vote for two Resident
Representatives on OBHA Board, we thought to represent the interests of
all residents regardless of tenure, tenant or 'Leaseholder. The election
of two 'new' Resident Representatives would compliment the two existing
unelected Resident Representatives on the Orbit board. We say 'we thought'
as there was much fanfare at the time of the election from Orbit about the
serious nature of the role and what Resident Representatives on OBHA Board
could do for us mere mortal residents. To date we have heard nothing from
the board or indeed our newly elected 'Representatives'; on any matter! We
in no way imply that they are doing nothing as we are aware that anyone
sitting in such a position must attend untold committee and sub-committee
meetings, attend special interest meetings and conferences and the like,
so their lives are busy. but what about us? Are we not entitled to expect
to be informed?
We thought
their election was in some way Orbit's recognition that they, as an
association, must pay due attention to all residents in 'Tenant
Participation' as so expounded by TPAS and the new Department of
Communities and Local Government which was formerly
Mr Prescott's 'The Office of the Deputy Prime Minister'.
But No!
After
reading TPAS guidance notes on
Tenant Members on Housing Association Boards
we are left confused as
the guidance notes are
contradictory at best. The notes start;
All housing associations
can and should have
tenants on their
boards, simple enough so
far but let's look a little closer at
what a 'Resident
Representative' is expected to do and by doing so we examine
'What is a management board'?
TPAS
guidance notes state;
A board is a group of people who have
volunteered or have been elected to control
the affairs of the housing association.
They can come from all walks of life but must
have some interest or experience which relates
to the work that the housing association does
and the community it serves. It may be
called a: Board, a
Management Board, a Management Committee
or a Board of Trustees.
So far so good except there may be a clue in the
statement control the
affairs of the housing association
but a little more of this later as the notes
continue;
What does the
board do?
- The
board makes decisions about policies and is
responsible for the overall running of the
association. This includes Deciding whether
and where to build, improve or dispose of
housing. Setting the rents for all the
properties owned by the housing association.
- Deciding on what groups of people the
association should provide housing for,
Approving each
year’s budget and accounts.
Overseeing
the systems for controlling the work of the
association.
- Appointing (and, if necessary,
dismissing) the chief executive. It may also
appoint other directors.
Ensuring that
the organisation’s affairs are run in
accordance with the law and accepted
standards.
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- All of the above is fairly 'run-of-the-mill'
stuff but why we are confused is where the TPAS
guidance notes comment;
Why have tenants on
management boards?
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- Tenant
involvement in the management structure of
housing associations can play an important
part in successful tenant participation. The
benefits of having tenants on management
boards include: Enabling
tenants to be involved in the making of
decisions that will affect their homes and
environment. Enabling management board
members, staff and tenants to work together
towards a common goal. Providing a
better understanding between board members
and tenants. Making
the board more accountable. Helping the
landlord to obtain the views of tenants on
policy issues and service delivery.
Enabling tenants
to influence the policies and practices that
affect the way their homes are managed.
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- This is fantastic, it's exactly what a resident
should expect from their 'Resident
Representatives on OBHA Board' but wait
TPAS guidance notes
continue;
Being a board member means having certain
responsibilities, which include some legal
restrictions. Tenant board members may find
their duty as a full member of a board
conflicts with their role as a tenant
representative. Legally, board members must
represent the interests of the housing
association. Therefore, they cannot be ‘tenant
representatives’ in the true sense
because, sometimes, as board members, they
may have to make decisions which they would
not as a tenant representative. It is
therefore important that tenants considering
standing for the board should be aware of
these restrictions. However, they should not
be seen as a barrier or as a means for
preventing them from standing. This is
especially the case since both the Housing
Corporation and Charity Commission revised
their rules on restrictions (See the Housing
Corporation and Charity Commission’s
‘Guidance for Charitable Social Landlords,
February 2002’).
Basically a 'Resident Representative' on a housing association board
must at all times serve the 'Association' in the first instance, a
housing association is a business and their first duties are to
themselves and their stakeholders,
residents come a very poor second!
Essentially we believe
TPAS guidance has been written for the good of tenants but in practice
and legally there is a problem, we also believe that many housing
associations exploit this to the full to the detriment of the people
they are paid so handsomely to serve!** It's easy to quote just a few
paragraphs and often they can be taken out of context to suit the
author so please take time to read the guidance notes
Tenant Members on Housing Association Boards in
its entirety and see what you make of it.
In the meantime we still
wait for any feedback from our 'Representatives'; on any matter whilst
the sound of the 'Tremeloes' cover of Franki Valli's 60's hit 'Silence
is Golden' rings in our ears!
**N.b. many housing association board members are unpaid
volunteers save for expenses.
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